From the very beginning of the service, I was impressed by and satisfied with Emma’s performance, personality, and professionalism, which allowed me to trust her completely and consult her about anything. She would decisively reject my interview answers with a blunt “No, no, no,” and when I revised an essay by adding my own ideas to Emma’s edited version and asked for her opinion, she would respond frankly, saying, “To be perfectly honest with you, my version was much better.” Her honesty was invaluable—she served both as an excellent pace-maker and as a mentor who gave me straightforward, candid advice.